Shipping Process – Discreet Packaging

At Pure Rawzs, we understand the importance of privacy and discretion when it comes to shipping your orders. We take great care to ensure that your package arrives safely and discreetly. Below, we outline our shipping process to provide you with transparency and peace of mind.

  1. Packaging:
    • We use plain and unmarked packaging for all orders. There are no logos, branding, or product descriptions visible on the exterior of the package. This helps to maintain confidentiality and ensures that the contents of your order remain private.
  2. Product Protection:
    • To protect the integrity of the products during transit, we use appropriate packaging materials such as bubble wrap, packing peanuts, or air cushions. This helps to minimize the risk of damage to the items and ensures they arrive in optimal condition.
  3. Shipping Labels:
    • Our shipping labels only contain essential information required for delivery, such as the shipping address, return address, and any necessary customs declarations. We do not include any information that may indicate the nature of the contents.
  4. Discreet Return Address:
    • Our return address is discreetly labeled without any reference to our company name or the nature of the products. Instead, it will display a generic sender’s name and address.
  5. Courier Selection:
    • We carefully choose reputable shipping couriers and services that prioritize privacy and offer reliable delivery. Our selection process takes into consideration their track record of secure and discreet handling of packages.
  6. Tracking and Delivery:
    • Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment. Tracking information allows you to stay informed about the estimated delivery date and track the package’s journey.
  7. Customs Compliance:
    • For international orders, we comply with all applicable customs regulations and declaration requirements. We label packages accurately and provide any necessary documentation to facilitate smooth customs clearance. However, please note that it is your responsibility to ensure that the ordered products are legal for import in your country.
  8. Delivery Confirmation:
    • Upon successful delivery, the courier will require a signature from the recipient or an authorized representative. This provides an additional layer of security and ensures that the package reaches the intended recipient.

We strive to make your ordering experience with us as discreet and secure as possible. However, please note that while we take every precaution to maintain confidentiality, we cannot guarantee absolute anonymity during the shipping process due to external factors beyond our control, such as customs inspections or local postal procedures.

If you have any specific requests or concerns regarding the shipping of your order, please contact our customer support team, and we will do our best to accommodate your needs.